Waitress

About the role

We are seeking a poised, energetic, and professional Waitress on behalf of one of our premier hospitality clients. The ideal candidate will possess a friendly, patient, and professional demeanor and excel at delivering world-class service in dynamic, high-volume hospitality settings.

What you’ll do

• Guest Relations: Welcome guests warmly, assist with seating, present menus, and maintain a friendly, positive attitude to make everyone feel valued.
• Table Management: Efficiently manage a dedicated section of multiple tables, ensuring accurate order taking and timely food and beverage delivery.
• Team Collaboration: Maintain open communication and work seamlessly with hosts, kitchen crews, and other departments to optimize service speed and accuracy.
• Issue Resolution: Handle guest inquiries and complaints gracefully, employing empathy and problem-solving skills to resolve issues smoothly.
• Product Knowledge: Guide guests through menu selections, upsell appetizers or beverages, and address questions regarding ingredients and dietary restrictions.
• Service Standards: Clear, clean, and reset tables promptly while adhering strictly to regional health, safety, and hygiene standards.

What you’ll bring

• Experience: Prior experience as a waitress, server, or front-of-house hospitality professional is highly regarded.
• Pace & Demeanor: Proven capacity to handle fast-paced shifts calmly while maintaining an approachable and patient attitude.
• Communication: Strong English communication skills; ability to interact politely with a diverse range of international guests and multinational team members.
• Stamina: Physically fit and capable of standing, walking, and carrying service trays throughout long shifts.
• Availability: Flexible schedule, with the ability to work evenings, weekends, and holidays as required by restaurant operations.